Privacy Policy
A. Personal Information Collection and Usage:
A.1. Personal Information Collected and How it is Utilized:
A.1.1. We collect personal information that you provide both directly (such as during account registration, feedback submission, etc.) and indirectly (such as items added to shopping lists, pages visited, etc.).
A.1.2. All gathered personal information is utilized to monitor and enhance our systems, processes, products, and services. We ensure that your personal information will not be disclosed publicly on our website if it was previously unavailable. Please find below an overview of the various types of information we collect and how they are utilized.
A.1.3. We may anonymize and aggregate any collected information (in a manner that does not directly identify individuals) and utilize it for purposes such as data analysis, website enhancement, development of new products and services, and displaying essential aggregate information on our website (such as frequently purchased products, product popularity, etc.).
A.1.4. Our website utilizes external services provided by WordPress. Some of your personal information may be managed and stored by these third parties on our behalf. They are bound by the same obligations to securely store all data and adhere to privacy laws, including compliance with EU GDPR legislation. Under no circumstances will they utilize personal data or share it with any third parties without your explicit consent.
| Type of Information | How It Is Used |
| Contact details associated with your account | – Communication regarding products or services provided (e.g., order confirmation, issue resolution) – Marketing messages (if indicated in marketing preferences) |
| Payment & Transaction information | – Processing purchased products or services – Using historical transactions to suggest relevant products |
| Questions, feedback, comments & opinions | – Responding to inquiries, concerns, or feedback – Determining customer interests in products or services |
| Preferences | – Tailoring notifications, messaging, and website display according to user preferences |
| Information about website usage | – Sending reminders of viewed products – Identifying potential product or service interests |
| Information about the device used | – Presenting website content optimized for the user’s device |
| Information about location | – Displaying relevant content based on approximate location (never tracking exact location without consent) – Ensuring content relevance to country, state, or city |
| Information provided by other users | – Contacting users if indicated by other users |
| Criminal or fraudulent activity reports | – Preventing criminal or fraudulent activities on the website |
| Information provided by other organizations | – Contacting users and identifying potential product or service interests based on lawfully obtained information shared by other organizations |
A.2. Information Shared with Third Parties:
A.2.1. Your personal information may be shared with (i) other users of our website if you have opted for such sharing in your preferences (e.g., displaying name details on feedback forums); (ii) other companies within our holding group and subsidiary companies; (iii) service providers, partners, or advisors, such as delivery partners or marketing partners, who are bound to maintain the security of your personal information and utilize it only in accordance with your specified marketing preferences; (iv) law enforcement, regulators, and other relevant parties for legal purposes.
A.2.2. We may provide aggregate statistical information to third-party organizations; however, we ensure that individual identification is not possible from this data.
A.3. Marketing and Advertising:
A.3.1. We may contact you via email for the following reasons:
– If you have made a direct purchase on our website, we may communicate with you regarding delivery, status updates, or any issues that may arise.
– In response to any queries, questions, or concerns you have raised with us.
– If you have opted to receive newsletters or other communications related to our products and services. This includes instances where you have indicated your consent to receive email communications from third-party websites and partner platforms.
Please note that you can choose to opt out of receiving marketing emails at any time by contacting us at skyfall.innovations@gmail.com.
A.3.2. We or our partners may display advertising to you on our own or other websites. To ensure that the advertising shown to you is relevant, we may utilize information collected about you, such as your email address used for site login, the device used, your IP address, and your website usage patterns.
A.3.3. Typically, cookies and similar technologies are employed to deliver such advertising. This means that a specific device or email address may be recognized, but not you as an individually named person. Please also refer to our Cookie Policy below.
A.4. Storage of Personal Information:
A.4.1. We maintain the personal information collected about you in secure environments, in compliance with our established privacy policy. Your data is safeguarded against unauthorized access, disclosure, usage, alteration, or destruction by any entities or individuals.
A.4.2. Since May 25, 2018, the processing of personal data of users within the European Union falls under the EU General Data Protection Regulation (GDPR). For more details regarding the rights of users in the EU, please refer to the information provided on this page.
A.5. Links to Third-Party Websites:
A.5.1. Our website may include links to third-party websites, each governed by its own privacy policies. Before submitting any information to these websites, we advise you to review their respective privacy policies. We do not bear any responsibility or liability for the policies of these external websites. You must familiarize yourself with their policies before disclosing any personal information to them.
A.6. Questions and Contact:
A.6.1. Should you have any inquiries, please reach out to us at skyfall.innovations@gmail.com.
A.6.2. For additional queries regarding your data, its usage, or if you wish to request its removal, you can contact our Data Protection Officer (DPO) at skyfall.innovations@gmail.com.
B) Cookie Policy
B.1. Purpose of Cookies:
B.1.1. Cookies typically consist of small text files with ID tags stored on your browsing device. They are generated when you visit a website that utilizes cookies to monitor your activities within the site. Cookies help to resume your sessions and remember your login credentials, theme preferences, and other customized settings. The website creates a corresponding file in your browser to track your movements within the site and any voluntarily provided personal information during your visit.
B.2. Types of Cookies:
B.2.2. There are two primary types of cookies: session cookies and persistent cookies. Session cookies are temporarily stored in your browser’s subfolder while you’re on a website. Once you leave the site, the session cookie is removed. Persistent cookie files remain in your browser’s subfolder and are reactivated when you revisit the originating website. These cookies persist for the duration specified within the cookie’s file.
B.3. Managing Cookies on Your Device:
B.3.1. Typically, you can manage cookies through your browser settings, enabling, disabling, or deleting them as needed. Please refer to the instructions provided by your browser for guidance.
B.3.2. Please be aware that disabling cookies may affect the functionality of certain elements on our website, and you may encounter difficulties accessing secure areas.
B.3.3. For further information on cookies and privacy, you can visit http://www.youronlinechoices.eu/.
B.4. Questions and Contact:
B.4.1. If you have any inquiries, please feel free to reach out to us at skyfall.innovations@gmail.com.